Getting Started with the FreshWater® System

Enjoying the benefits of the FreshWater® Salt System is easy and can be accomplished by following the steps below. For more detailed instructions, please refer to the system’s Start-up Guide and Owner’s Manual.

System Start-Up

  1. Test fill water
  2. Fill spa
  3. Add salt
  4. Balance water
  5. Sanitise fill water
  6. Soften Water
  7. Set output level

Tips to Get the Best Performance from Your FreshWater Salt System

The FreshWater Salt System makes spa ownership simple and easy by reducing the amount of time required to care for your spa water. It is important to note that maintaining balanced and sanitised spa water is ultimately the responsibility of the spa owner. Here are some helpful tips:

  • 10-Day Checkup
    Every 10 days, the water care icon on the control panel will flash as a reminder to check your spa by testing and balancing your spa water and confirming your output level.
  • Test for chlorine regularly and adjust the output level up or down to maintain 3 to 5 ppm
    Additional chlorine can be used, only as needed, to supplement the system. It is recommended to adjust the output level or use Boost before supplemental chlorine is added.
  • Keep calcium hardness levels at or below 50ppm to prevent scaling
  • Remove Metals from water
    If filling your hot tub with well water, or metals are present in the water, we recommend using the Clean Screen pre-filter to remove any metals present in the water.
  • Pair with a Silver Ion Cartridge
    Silver is a low-maintenance, anti-microbial that destroys bacteria and viruses. The combination of chlorine and silver is the most powerful cleaning option for hot tubs. While optional, we suggest pairing the FreshWater® Salt System with a silver cartridge for the ultimate water care solution. Simply drop the silver cartridge directly into the spa’s filter, for the cleanest, clearest water experience available.

For more detailed instructions, please refer to the system’s  Start-up Guide and Owner’s Manual.

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