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Cookie Policy

Protecting our customers is at the heart of everything we do at Caldera® Spas and protecting your information is no exception. This means that any cookies used on our sites will not contain personally identifiable information about you. However, we do use cookies on our websites to help make your visits more effective so we’d like to explain more about how and why we use them.

Cookies Make Websites Work Better

Cookies are small text files placed on your computer by websites or sometimes by emails. They provide useful information to companies, which help in all sorts of ways. For you, it means you can use the site more efficiently and save time by not having to re-enter details each time you visit. They also make sure you receive the most relevant information from us.

The types of cookies we use are divided into four categories:

1. Necessary cookies

These cookies let you move around a websites and use all it’s features. Without them, you wouldn't be able to do things like interact with web pages, fill in forms or buy from an online shop. These cookies help keep you secure.

2. Performance cookies

These simply help improve the way a website works. They tell us how people use each page, which ones are most commonly viewed, or whether any error occurred.

3. Customisation cookies

These cookies store your personal settings such as font sizes, volume level, or remember basic information that you've entered, so next time you visit our website it's all there for you. For example, if you choose to ask the website to remember your username for your login, you won't have to enter it the next time you need it.

Here’s a list of our essential cookies and how we use them:

  • Has_js cookies inform the content management system whether you have JavaScript enabled in your browser settings. It can deliver content in a suitable way depending on your settings. It expires when you close the browser.
  • SESS cookies set a unique session id. It can be used for remembering a given name if you post a comment for example. It expires when you close the browser.
  • Utma; utmb; utmc and utmz: These cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come from and the pages they visited. This information will be saved beyond the end of the session and will be available at the next visit. If you share the use of a computer, accepting or rejecting the use of cookies will affect all users of that computer.

4. Advertising cookies

These cookies help us to advertise our Caldera® products across the Internet. We use remarketing through Facebook and Google AdWords remarketing services which will display relevant ads tailored to you based on what parts of the Caldera® website you have viewed by placing a cookie on your device. This cookie does not in any way identify you or give access to your computer. The cookie only is used to say "This person visited this page, so show them ads relating to that page." This remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

How to Opt Out of Remarketing and Advertising

If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting You can also opt out of any third-party vendor's use of cookies by visiting